top of page

Privacy Policy

Effective Date: August 5, 2025

​

​

This Privacy Policy explains how NIU Nature GmbH (“we,” “us,” “our”) collects, uses, and protects your personal information when you use our mobile application (“App”) and related services, whether you are located in the European Union (EU), European Economic Area (EEA), the United States (U.S.), or elsewhere. By using our App, you acknowledge that you have read and understood this Privacy Policy.

​

1. Provider and Contact Information

NIU Nature GmbH

Eschersheimer Landstraße 42

60322 Frankfurt am Main, Germany

Email: hello@niu.clinic

​

2. Types of Data We Collect

We may collect the following types of information:

  • Identifiers: Name, email address, user ID, unique device identifiers (e.g., Google Advertising ID, IDFA).

  • Demographic Data: Gender, date of birth.

  • Activity and Health Data: Nutrition, sleep patterns, exercise activity, general activity data, body measurements, heart rate, and other vital data (only if you grant permission through Apple HealthKit or Google Health Connect).

  • Usage Data: App usage, interactions, log files, device information.

  • Location Data: Approximate location for content localization (no precise geolocation).

  • Tracking Data: Cookies, SDKs, and similar technologies for analytics and advertising.

You can control permissions for health and device data in your device settings.

​

3. How We Use Your Data

We process data to:

  • Provide and improve the App’s services and content

  • Facilitate registration, subscriptions, and payments

  • Perform analytics to understand and improve user experience

  • Deliver personalized advertising (unless you opt out)

  • Comply with legal obligations and enforce our terms

​

4. Data Sharing and Processors

We use trusted third-party service providers for:

  • Analytics: Google Analytics, Meta Events Manager

  • Advertising: Google Ad Manager, Facebook Ads

  • Email & Notifications: Cleverreach

  • Payments: Apple Pay, Google Play Store, App Store Connect

We have Data Processing Agreements in place with these providers. Data may be transferred internationally, including to the U.S.

We do not sell health data to third parties.

​

5. Data Security and Retention

We implement technical and organizational measures to protect your data.

Personal Data is stored on servers located in Germany and retained only as long as necessary for the purposes described or as required by law.

​

6. Cross-Border Data Transfers

When we transfer personal data outside of the EU/EEA (e.g., to U.S. service providers), we use legal safeguards such as the EU Standard Contractual Clauses or other lawful mechanisms.

​

7. Your Privacy Rights

7.1 Rights for EU/EEA Users (GDPR)

You have the right to:

  • Withdraw consent at any time

  • Access, rectify, or erase your personal data

  • Restrict or object to processing

  • Data portability

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at hello@niu.clinic.

​

7.2 Rights for U.S. Users (CCPA/CPRA and State Privacy Laws)

Residents of certain U.S. states (including California, Colorado, Virginia, Connecticut, and Utah) have the right to:

  • Know: What personal information we collect, use, disclose, and share.

  • Access: Request a copy of your personal data.

  • Delete: Request deletion of your personal information.

  • Correct: Request corrections to inaccurate information.

  • Opt-Out of Sale or Sharing: We may share identifiers and usage data with advertising partners for personalized ads. You can opt out anytime.

To exercise your rights or submit a request, email hello@niu.clinic with the subject line “Privacy Request.”

You can also opt out of personalized advertising within the App’s Privacy Settings.

We do not knowingly collect or sell personal information of children under 13.

​

8. Do Not Sell or Share My Personal Information

California users can opt out of the “sale” or “sharing” of personal information by:

​

9. Children’s Privacy (COPPA)

Our App is not directed to children under 13. We do not knowingly collect data from children under 13. If we discover such data, we will delete it promptly.

​

10. Updates to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you via the App or email of any material changes.

​

11. Contact Us

For any privacy-related questions or to exercise your rights, contact:

 

NIU Nature GmbH

Eschersheimer Landstraße 42

60322 Frankfurt am Main, Germany

Email: hello@niu.clinic

bottom of page